Shipping policy

At Faruque's Gift Shop, we are committed to providing a transparent, reliable, and efficient shipping experience. Every order is carefully inspected and prepared to ensure safe and timely delivery across the United States.


1. Shipping Rates & Service Area

We currently ship exclusively within the United States.

Free Shipping

We offer Free Shipping on all orders within the United States.

No Hidden Fees

We do not charge hidden handling or processing fees. Applicable taxes are calculated at checkout based on your delivery address.


2. Free Local Pickup

Customers located near Brooklyn, New York may choose local pickup during checkout.

Pickup Location

927 Manhattan Ave, Brooklyn, NY 11222, United States

Availability

Orders are usually ready for pickup within 2–4 hours during business hours.

Notification

You will receive an “Order Ready for Pickup” email once your order is prepared. Please bring your order confirmation and a valid ID.


3. Order Processing & Cut-Off Time

We operate Monday through Sunday to ensure fast and efficient order processing.

Order Cut-Off Time

6:00 PM (Eastern Time)

Processing Time

1–3 Business Days

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.


4. Delivery Estimates

Once your order has been shipped, estimated delivery times are:

  • Transit Time: 5–8 Business Days
  • Total Estimated Delivery Time: 6–11 Business Days

Delivery times may vary during busy seasons, holidays, or carrier-related delays outside our control.


5. Tracking Your Order

After your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number and delivery updates.

Tracking information usually becomes active within 24–48 hours.


6. Address Accuracy & Deliveries

Incorrect Address

Please ensure all delivery information is correct at checkout. If a parcel is returned due to an incorrect or incomplete address, additional shipping charges may apply for resending the order.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery at:

support@faruquesgiftshop.com

Please include photos of the damaged product and packaging so we can assist you quickly.


7. Contact Information

Store Name: Faruque's Gift Shop

Address:
927 Manhattan Ave, Brooklyn, NY 11222, United States

Phone: +1 929-360-5986

Email: support@faruquesgiftshop.com

Customer Service Hours (ET)

Monday – Sunday: 10:00 AM – 6:00 PM

Order Cut-Off Time

6:00 PM (ET)